Aggregation

Munroe Falls, along with our certified energy broker, strive to provide residents with low, stable gas and electric pricing options. While it is not the "guaranteed" lowest price due to a volatile and ever-changing market, the contract terms are fixed and residents are not required to do anything to take advantage as long as you are enrolled.

If you have questions or would like to check your enrollment please call the aggregation supplier NOT the City Hall. The City does not maintain records of enrollment or cancelation. If you are not sure who your aggregation supplier is, please refer to your gas or electric bill.

It is always smart to shop for the best rate and terms to suit you and your household, but there are a lot of choices. For a complete comparison of prices and options provided to you by the PUCO (Public Utilities Commission of Ohio) check out the "Apples to Apples" chart to see what is available to you.

GAS
ELECTRIC

Constellation Energy 1-844-516-5248

All residents and small businesses enrolled in the City of Munroe Falls Natural Gas Aggregation Program are supplied by Constellation Energy. The current rate is $2.845/mcf for gas used from March 2020 through March 2024. There is no fee for early termination if you "opt-out"

If you are not enrolled, you may "opt-in" at any time by calling Constellation at 1-844-516-5248.

Please be aware that if you are contracted by another supplier, depending on the terms of your agreement, you could be charged a fee for early cancellation if you decide to change suppliers before your contract period ends. Make sure to check before you switch.

You may also visit their website at www.constellation.com/oh-munroefalls

If you are unsure whether or not you are in this program, please call Constellation at (844)516-5248 to check on your status. Please do not call the City Hall.

FAQs

What are Governmental Aggregation Programs?

Governmental Aggregations allow an entire community, or groups of communities, to join together to form one large buying group. Once voters authorize an aggregation, elected officials are then permitted to shop on behalf of their residents and small business for the lowest available prices.

Who do I call if I have a problem with my gas or electric service?

Dominion Energy Ohio (DEO) delivers your gas and sends you a bill. You will continue to call DEO (no matter what aggregation supplier you use) 1-877-542-2630 for emergency repairs and gas leaks. For non-emergencies such as billing questions, service turn on or off call 1-800-362-7557.

Ohio Edison delivers your electric service and sends you an electric bill. You will continue to call Ohio Edison, a First Energy Company, at 1-888-LIGHTSS (1-888-544-4877) or 1-800-633-4766.

Can I remain on Budget Billing or equal monthly payment plan?

Yes. Those programs are offered by the gas or electric utility and will continue if you have chosen that type of billing. However, PIPP (percentage of income payment program) customers may not be eligible. Check with your gas or electric company for details.

How is the City able to choose a supplier on my behalf?

The community must vote to allow a City to become a Government Aggregator. There are two types of programs offered to residents; "opt-in" or "opt-out" and the community as a whole must decide which program it prefers. In November 2000, Munroe Falls residents voted to allow the City to choose the supplier and to have an "opt-out" program. "Opt-out" programs are the most common types of aggregation programs because they result in higher participation that usually results in lower rates.

In Ohio, with an "opt-out" program, each eligible resident is automatically enrolled in the program unless they notify the supplier that they DO NOT wish to participate.

Will it cost me to join the program?

No. Enrollment in the program is free and you need not take any action unless you decide to opt out. You only need to be eligible to participate.

Is everyone eligible for the program?

No. By law there are certain limitations on eligibility. All of the current participants in our community's program will receive a notice of the new program rates, terms and conditions and continue to be eligible. Newly eligible residents or businesses must be located within the community limits. Furthermore, they must have received an "opt-out" notice.

Here are the criteria for new member eligibility:

Must have Dominion EOG (for gas service) or First Energy (for electric service) - programs are independent of one another. You do not have to participate in both; you may elect to take part in only one if you wish.
You must not have chosen a supplier on your own.
You must be a resident or business owner located within the City limits.
You must not be a PIPP (percentage of income payment program) customer.
You must not be in arrears on your bill payment
You must not be a mercantile customer (using higher amounts of gas/electric)

Will I get two bills?

No. You will continue to receive only one bill for Gas service and only one bill for Electric service as you do now. The aggregation supplier, phone number and rate is shown on your billing statement.

Can I enroll even if I am enrolled with another supplier?

Yes. However your supplier may charge an early termination fee. All residents should check the terms and conditions of their current contract before making a switch.

View All

Aggregation

Constellation Energy 1-844-516-5248

If you are unsure whether or not you are in this program, please call Constellation at (844)516-5248 to check on your status. Please do not call the City Hall.

Energy Harbor (formerly First Energy Solutions )- 1-866-636-3749

If you are unsure whether you are in this program, please call Energy Harbor at (866)636-3749 to check on your status. Please do not call the City Hall.

FAQs