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1. What are Governmental Aggregation Programs?
2. Who do I call if I have a problem with my gas or electric service?
3. Can I remain on Budget Billing or equal monthly payment plan?
4. How is the City able to choose a supplier on my behalf?
5. Will it cost me to join the program?
6. Is everyone eligible for the program?
7. Will I get two bills?
8. Can I enroll even if I am enrolled with another supplier?

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1. What is zoning?
2. When is a Zoning Permit required?
3. How can I report a possible Zoning violation or Nuisance Abatement?
4. What is a Zoning District?

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1. What does the CIC plan to do with the funding?
2. What is a CIC able to do?
3. How is the CIC established?
4. How is Munroe Falls’s CIC configured?
5. Is the CIC accountable?
6. Why is the CIC being activated now?
7. Will the CIC use it’s funding for other purposes?
8. What are the benefits of a CIC?
9. Are there limitations?

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1. How do I report a dead animal in the street?
2. How do I report a street light or traffic light outage?
3. Does the Service Department remove raccoons or other nuisance animals?
4. What do I do if my ditch is not flowing or functioning properly?
5. What is the Mosquito Spraying Schedule this year?

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1. What if I can't pay my water bill?
2. Why is my water bill so high?
3. How can I tell how much water I used on my bill?
4. Does the change to monthly water bills and rates affect my sanitary sewer bill?
5. How do I close my water account if I am moving?

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1. What are some common reasons for frozen pipes?
2. How will I know if my pipes are frozen?
3. Why do frozen water pipes break?
4. Do water service lines (pipes that run from the house to the street) freeze as well as indoor pipes?
5. What is a water service line?
6. Which parts of the water service line is my responsibility, and which parts are the responsibility of the MFWD?
7. How should I maintain the main water shut off valve?
8. What if my main shut off valve won't work in an emergency?
9. What should I do if my pipes freeze?
10. Can I try thawing the pipes myself?
11. How you can prevent your pipes from freezing

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1. Where is the water meter?